Terms of Use

Something that is rare, beautiful, timeless and crafted on a commitment to excellence, innovation, passion and respect.

Standard Check in Time: 15:00

Standard Check out Time: 12:00

Early Check-in Rate

06:00 – 12:00 - 50% Charge from Best Available Rate

12:01 onwards – Free of Charge

Late Check-out Rate

12:00 - 14:00 - Free of Charge

14:01 - 18:00 - 50% Charge from Best Available Rate

18:01 - onwards - 100% charge Best available Rate

Children Policy

Children 6 years old and below are free of charge sharing bed with the parents.


Valid credit card or debit card is required to secure your reservation for the 50% down payment. Actual credit/debit card used in the reservation must be presented upon check-in, together with a valid government ID of the cardholder. Payment for the 50% balance must be done upon check-in and credit/debit card must be physically swiped in our POS. Official Receipt will be issued upon check-out and will NOT include payment gateway fees in the total amount.

Other Payment Policies

All room promotions are NON-REFUNDABLE. Full payment will be applied for the entire duration or 100% charged through the guest credit/debit card.

Standard Cancellation

Reservations may be cancelled up to 48 hours (2 days) in advance of the arrival date free of charge. Reservations cancelled less than 48 hours (2 days) prior to the day of arrival date will be charged 100% of the total payment.


In case of no-show, 100% of the total reservation amount will be charged as cancellation fee and NO REFUND will be given.

Refund Policy

Cancelled reservations that are subject to a refund will be processed within thirty (30) business days. Subject to acquiring bank’s crediting of amount to client’s account.

Other Cancellation Policies

Non-refundable booking are non-cancellable and non-amenable for those booking under promotions.

Hotel Policies

Early Check-in

Early check-in at 12 PM & above is free of charge subject to room availability: 6AM to 11:59AM = 50% of the published rate subject to room availability.

Late Check-out

Late check-out may be allowed until 2PM (Free of charge). In the case of a late checkout after 2:00PM but before 6:00PM, an additional half day room charge will apply. For checkouts after 6:00PM, a full day room charge will apply. Subject to room availability.

Maximum Occupants

Only a maximum of 2 guests are allowed per room plus 1 child 6 years old and below will be allowed to share the room with the parents.

Incidental Deposit

Incidental deposit of Php 1,00.00 per room per night shall be required upon check-in by cash or credit card. Incidental charges will be on guest’s accounts unless otherwise advised and should be settled in full individually upon check-out by cash or credit card.